Client Portal

A new digital customer experience

Premier Tech strives to provide its clients with the best experience, whether it is before, during or after purchasing packaging equipment. This is why Premier Tech now offers a digital customer experience through its new and personalized Client Portal.

The Client Portal acts as a single point of entry to making your equipment more efficient, showing you a consolidated view of important information for one or multiple plants.

Reliable
User-friendly
Fast

Client Portal Premier Tech system and automation

Client Portal at a glance

Order history

User manuals and diagrams

Spare parts list recommendations

Service reports

Retrofit and upgrade availabilities

Online parts ordering

You can now easily order parts directly in your portal by simply selecting needed parts from a new search, a spare parts list or order history, adding to your cart and checking out. If needed, dedicated resources from our Parts Finder Team can help you find your part in no time.

Spare parts

Order your parts online with live pricing
Access online quotes
View your previous order history
Reorder parts in a few seconds
Connect your E-procurement system
Knowledgeable professionals ready to fulfill your needs and requests

Our brands

CHRONOS™

SLOOTWEG™

PRAIRIE™

KOCKUMS™

Service and technical support

Premier Tech wants to partner with you in your success. This is why we offer technical support, training and service visits so that your team can make the most of your packaging line, ensuring maximum uptime.

Technical support

Access reports from our 24/7 live technical support
View open support cases and closed cases history
Request service visits from our qualified technicians
Access your visit service report history
Access solution tips and details for your maintenance and management teams

Taking control of your equipment and part needs has never been easier!